#1 Shipping within India

We ship orders within 2 working days of receiving them. Our working days are Monday to Saturday, excluding public holidays. Orders received on Sunday or holidays are dispatched the following Monday or the next working day.

• 3-5 days of shipping the product and non-metros will receive the product in 7- 10 days of shipping.
• During busy periods such as holidays or unforeseen circumstances, there may be a delay in processing your order.
• For items not in stock, it could take 2-6 weeks for the item to be dispatched.

In all of these cases, we will keep you informed via email or call.

Domestic Shipping (India)

• Standard Delivery: Below ₹349- Charge: ₹70
• Standard Delivery: ₹349 and above- Charge: FREE
• Cash on Delivery (COD): Below ₹599- Charge: ₹40
• Cash on Delivery (COD): ₹599 and above- Charge: FREE

Delays

While we aim to deliver within the estimated timeframes, occasional delays may occur due to high order volumes, weather conditions, carrier disruptions, or public holidays. If your order hasn't arrived within the expected window, please check your tracking link first and then reach out to us.

#2 Return and Refund

We ship orders within 2 working days of receiving them. Our working days are Monday to Saturday, excluding public holidays. Orders received on Sunday or holidays are dispatched the following Monday or the next working day.

• Return/Exchange request need to be raised within 7 daysfrom the date of delivery.
• Returns can be raised over email - curious@taalitoys.com or 
  Whatsapp - +91 635178803.
• In case of return, shipping charges will be deducted on actuals onwards and returns. In case of a defect from our end or transit damage, shipping charges will not be deducted.
• The product must be returned in its original packaging. Returns without the original packaging will not be accepted by our pickup agents.
• If you opt for a Bank Refund, the amount will be credited within15 business daysto the bank account saved in your profile. Onward and reverse shipping charges will be deducted on actuals.

However, in the rare event of transit damage, we will gladly arrange a return and provide a replacement or refund. To help us assist you, please record a clear video of yourself opening the package and share it with uswithin 24 hrsof delivery, along with photos/videos of the damaged product(s).

Order cancellation request needs to be made within before the order is dispatched. Shipping charges will be deducted in case the order is dispatched.

In all of these cases, we will keep you informed via email or call.

Contact Us

Have a question about your order or shipment? We're happy to help.

• Email: curious@taalitoys.com
• WhatsApp: +91 63514 78803
• Support hours: Monday–Saturday, 10 AM – 6 PM IST